ms-teams not working

Farzana — Thu, 26 Oct 2017 05:36:59 GMT

Hello,

Ms-Teams works fine when we set the Profile setting to 'none' for the policy. As soon as we set the URL filtering profile, it stops working. We have allowed the category. Also, made sure *.teams.microsoft.com is added in the Overrides>allow list.

URL	teams.microsoft.com

Re: ms-teams not working

mgarg — Thu, 26 Oct 2017 07:50:39 GMT

There is a possibility that the application might be pulling info from a different URL that could be blocked due to URL filtering profile.

To find that URL, create an URL filtering profile and keep all categories as "Alert". Create a test rule for one test machine and apply this URL filtering profile. Access the application from this test machine.

Now when you head over to the URL filtering logs, you can see what all URL links were accessed. Identify the ones that could be related to the application and whitelist them in your original rule.

Then disable the test rule and check if the application works.

topic Re: ms-teams not working in General Topics

ms-teams not working

Re: ms-teams not working