topic Re: Custom report export takes a lot of time in General Topics

Custom report export takes a lot of time

NANDHAKUMAR — Mon, 13 Nov 2017 12:54:52 GMT

I am facing an issue while exporting a custom report. I am running 8.0.3 on PA-220.

After I create a report I used "Run Now" option and tried exporting the result (100 records) into CSV/PDF. It is taking a lot of time in Exporting state. I thought it is due to ip-hostname resolve timeout and tried unchecking the Hostname columns. But when I hover-over on column chooser, the menu is not expanding. Not sure if it is due to my browser issue or some bug, though I have tried in IE, Chrome and Firefox latest versions.

Re: Custom report export takes a lot of time

BPry — Mon, 13 Nov 2017 19:57:25 GMT

@NANDHAKUMAR,

This is to be expected behavior depending on the amount of information you are trying to export, where, and what file format.

Re: Custom report export takes a lot of time

NANDHAKUMAR — Tue, 14 Nov 2017 08:31:25 GMT

@BPry,

As mentioned, I am trying to export 100 records (with 8 columns) from Manage Custom Reports -> Run Now section into CSV format and PDF format as well.

The records displayed as the query run faster. But when I click on Export to CSV button, the Exporting bar is showing for a long time.

Sometimes it happens even for 5 recodds (with 8 columns).