topic Re: Failed Install dynamic update in General Topics

Failed Install dynamic update

naturalcor — Mon, 01 Aug 2016 10:43:29 GMT

Good Morning,

Last week, one of our Firewall had a power failure, after recovering, we have seen that dynamic updates are downloaded but not installed correctly

I have reviewed the "less mp-log ms.log" file and you see the error is as follows:

rpmdb: Program version 4.3 doesn't match environment version
error: db4 error(-30974) from dbenv->open: DB_VERSION_MISMATCH: Database environment version mismatch
error: cannot open Packages index using db3 - (-30974)

I have also attempted manually, but still gives the same error

I hope you can help me

Best Regards,

Roberto

Re: Failed Install dynamic update

Jack_Howells — Mon, 01 Aug 2016 16:15:09 GMT

Double check they aren't already installed.

Could you also try downgrading to another version, and then re installing the latest version?

Re: Failed Install dynamic update

naturalcor — Mon, 01 Aug 2016 18:13:44 GMT

Thank Jack_Howells,

I already tried before creating the topic, but still gives the same error and the updates aren't installed

It is a couple (Active - Passive) and the downloading updates doesn't fail in any.

The installing updates fail in the passive FW, in the active FW update without any problem

Regards.

Re: Failed Install dynamic update

naturalcor — Tue, 02 Aug 2016 09:10:39 GMT

We have already solved the problem, then rebuild the database content with the command:

debug swm rebuild-content-db

Re: Failed Install dynamic update

santonic — Tue, 02 Aug 2016 10:29:46 GMT

Useful info, ty.

Re: Failed Install dynamic update

psaxena — Tue, 05 Dec 2017 18:36:26 GMT

I am just curious to know that how did you resolve this issue ?

Regards

Prarambh Saxena