topic Does globalprotect detect roaming between networks? in General Topics

Does globalprotect detect roaming between networks?

Carracido — Fri, 29 Dec 2017 13:07:10 GMT

Dear Community,

I´d like to check with you regarding the following globalprotect scenario:

I´m connected with my laptop to the LTE mobile network to be outside and I´m connected to the external gateway, when I connect to the wifi network... Is it possible that the agent will detect this change and automatically connect to the internal gateway or I will need to click on rediscover network??

Thanks in advance,

Marcos.

Re: Does globalprotect detect roaming between networks?

Mick_Ball — Fri, 29 Dec 2017 22:16:39 GMT

It depends, if you are using “always on” then it should rediscover auto...

if not then you will have to connect again.

Re: Does globalprotect detect roaming between networks?

BPry — Sat, 30 Dec 2017 05:12:43 GMT

@Carracido,

The scenario that you list is a little tricky, simply based on the process of how GlobalProtect actually works. Like @Mick_Ball stated, in an 'always-on' enviroment this should be an automated process, because it will simply attempt to reconnect automatically without any user interaction. If this is an on-demand enviroment then the client is only going to be looking for your external gateway (if it stays searching even) and won't recheck for the internal gateway until another connection is attempted.

So to answer your question, yes, it is possible for the agent to detect the change and connect to the internal gateway without any user interaction. Since the majority of enviroments that I've been a part ofor consulted on do not use always-on, it's probably unlikely that this is working for you at the moment. Always-on when setup properly would fix this.