topic Re: Response Page Issue in General Topics

Response Page Issue

Mick_Ball — Fri, 05 Jan 2018 11:56:29 GMT

https://mail.yahoo.com (web based email) and https://web.tresorit.com (online storage and backup) are both blocked via url category filter as per screen shot. But... I am only getting the response page for mail.yahoo.com.

web.tresorit.com just gets page cannot be displayed.

the policy is working as expected but i need the response page for the user to request re-evaluation.

I may have missed something obviuos so any suggestions please.

Re: Response Page Issue

BPry — Fri, 05 Jan 2018 15:34:45 GMT

@Mick_Ball,

Looks like web.tresorit.com is an immediate redirect which I've seen some issues for in regards to response pages actually generating correctly. Unfortunately I never actually had a requirement to ensure the response pages were generated, so I don't really know what a fix for it would be.

Re: Response Page Issue

Mick_Ball — Fri, 05 Jan 2018 15:37:53 GMT

well for me thats good news, I will log a call with our support peeps but I'm so glad I wasn't missing something obvious.

Many thanks @BPry.