topic SSL decrypt give problems in firefox in General Topics

SSL decrypt give problems in firefox

ZEBIT — Fri, 09 May 2014 06:35:48 GMT

We use SSL decrypt in our enviroment with a PA-500. In Internet Explorer this works well and the users doesn't get any messages. But with firefox the story is different, for each page they open they need to add an exeption. This is quite frustrating so I really want to fix this. The question is, how can I fix this?

Re: SSL decrypt give problems in firefox

Retired Member — Fri, 09 May 2014 06:42:53 GMT

have you tried to clear cookies ?

Re: SSL decrypt give problems in firefox

Retired Member — Fri, 09 May 2014 06:44:06 GMT

Also check this

Re: Firefox SSL decryption issue

Re: SSL decrypt give problems in firefox

HULK — Fri, 09 May 2014 06:51:58 GMT

Hello,

1) As Panos said, clear the cookies of the browser and install the certificate into the browser's certificate ring.

Reference docs: SSL Decryption Certificates >>> how to Load CA Certiﬁcates into Common Browsers

2) Go to Firefox tab and open a "New private window" and try to open the same page. Private window should get rid of all browser cookies.

Hope this helps.

Thanks

Re: SSL decrypt give problems in firefox

HULK — Fri, 09 May 2014 07:01:21 GMT

Just FYI.

List of Applications Excluded from SSL Decryption

Thanks