topic User identification error with AD in General Topics https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/8113#M5989 <HTML><HEAD></HEAD><BODY><P>Hello everybody!</P><P>I have a problem with user identification and accordingly with security Policy.</P><P></P><P>In different computer, the same user is seen "user" or "domain\user".</P><P>The rules for work must have both type of user format. This is a big limitation.</P><P>Where I have made the mistake?</P><P>Help me please.</P><P></P><P>Thanks.</P><P>Daniele</P></BODY></HTML> Fri, 20 Jul 2012 14:59:11 GMT LCMember317 2012-07-20T14:59:11Z User identification error with AD https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/8113#M5989 <HTML><HEAD></HEAD><BODY><P>Hello everybody!</P><P>I have a problem with user identification and accordingly with security Policy.</P><P></P><P>In different computer, the same user is seen "user" or "domain\user".</P><P>The rules for work must have both type of user format. This is a big limitation.</P><P>Where I have made the mistake?</P><P>Help me please.</P><P></P><P>Thanks.</P><P>Daniele</P></BODY></HTML> Fri, 20 Jul 2012 14:59:11 GMT https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/8113#M5989 LCMember317 2012-07-20T14:59:11Z Re: User identification error with AD https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/8114#M5990 <HTML><HEAD></HEAD><BODY><P>It may be easier to call support and have an engineer walk through your configuration with you. Is this one user hitting different rules based on traffic type? Do you have a specific example of what you are seeing?</P></BODY></HTML> Tue, 14 Aug 2012 13:04:42 GMT https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/8114#M5990 dlorenzen 2012-08-14T13:04:42Z Re: User identification error with AD https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/211715#M61755 <P>the problem I am having might be the same. though its domain\username and domain.com\username. support ticket has been open for a week now, we've spent 12 hours on it so far, and no resolution</P> Wed, 25 Apr 2018 15:07:24 GMT https://live.paloaltonetworks.com/t5/general-topics/user-identification-error-with-ad/m-p/211715#M61755 girvin 2018-04-25T15:07:24Z