topic PA Security Policy is not working after comitting the change in General Topics https://live.paloaltonetworks.com/t5/general-topics/pa-security-policy-is-not-working-after-comitting-the-change/m-p/8134#M6010 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>We have a rule to allow ICMP between the DMZ server to an Internal Server and vice versa. When I added another Internal server to the rule, I saved, and I committed the change. Afterwards, it was still not working; I still cannot ping to my server. When I checked on the logs, everything showed OK, except under Application, it shows 'incomplete'.</P><P></P><P>What does this mean? Did I miss out anything?</P><P></P><P>Appreciate your help.</P></BODY></HTML> Wed, 03 Aug 2011 15:40:55 GMT rmarquez 2011-08-03T15:40:55Z PA Security Policy is not working after comitting the change https://live.paloaltonetworks.com/t5/general-topics/pa-security-policy-is-not-working-after-comitting-the-change/m-p/8134#M6010 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>We have a rule to allow ICMP between the DMZ server to an Internal Server and vice versa. When I added another Internal server to the rule, I saved, and I committed the change. Afterwards, it was still not working; I still cannot ping to my server. When I checked on the logs, everything showed OK, except under Application, it shows 'incomplete'.</P><P></P><P>What does this mean? Did I miss out anything?</P><P></P><P>Appreciate your help.</P></BODY></HTML> Wed, 03 Aug 2011 15:40:55 GMT https://live.paloaltonetworks.com/t5/general-topics/pa-security-policy-is-not-working-after-comitting-the-change/m-p/8134#M6010 rmarquez 2011-08-03T15:40:55Z Re: PA Security Policy is not working after comitting the change https://live.paloaltonetworks.com/t5/general-topics/pa-security-policy-is-not-working-after-comitting-the-change/m-p/8135#M6011 <HTML><HEAD></HEAD><BODY><P>Please add "ping" as well to the policy, as ICMP excludes "ping (Echo and Echo-reply) " in PAN.&nbsp; This will resolve the issue you are seeing.</P><P></P><P>Thanks</P></BODY></HTML> Wed, 03 Aug 2011 16:46:11 GMT https://live.paloaltonetworks.com/t5/general-topics/pa-security-policy-is-not-working-after-comitting-the-change/m-p/8135#M6011 mrajdev 2011-08-03T16:46:11Z