topic Re: Global Protect 4.1 remember userid and password in General Topics

Global Protect 4.1 remember userid and password

Steve27596 — Tue, 13 Mar 2018 14:34:05 GMT

I am testing version 4.1 of the Global Protect client and everytime I reboot, the client prompts me for the userid and password. It did work fine on 4.0.6, but not this version. I verified that remember userid and password was set to on in the Portal settings on the firewall.

Am I doing something wrong?

Thanks,

STeve

Re: Global Protect 4.1 remember userid and password

BPry — Tue, 13 Mar 2018 17:04:57 GMT

@Steve27596,

What OS are you using? I only allow users to save their username and that appears to be working perfectly fine on the macOS and Windows clients.

Re: Global Protect 4.1 remember userid and password

Steve27596 — Tue, 13 Mar 2018 18:06:36 GMT

I am running Windows 10. My theory was to have them always logged in with the company laptop so all their traffic would be screened through the firewall.

=-Steve

Re: Global Protect 4.1 remember userid and password

BPry — Tue, 13 Mar 2018 19:47:33 GMT

I'll test this out on my lab equipment and let you know if it's working for me or not.

Re: Global Protect 4.1 remember userid and password

hshawn — Wed, 14 Mar 2018 16:03:19 GMT

It is remembering the creds for me in windows/mac/linux with the 4.1 client in both a prelogon always on config and a user initiated config

Re: Global Protect 4.1 remember userid and password

BPry — Wed, 14 Mar 2018 16:08:20 GMT

@Steve27596,

I as well am not running into any issues getting the creds to save. Not sure what you could possibly be running into.

Re: Global Protect 4.1 remember userid and password

jambulo — Fri, 16 Mar 2018 18:02:44 GMT

I have tested GP 4.1 on Windows 7 and 10, the agent saves the password most of the time. There are some times where the GP agent will prompt me for my password again. I don't think this is related to GP 4.1 though, as it was happening on the older version as well.