topic Re: Issue about window xp caan't connect Global protect in General Topics

Issue about window xp caan't connect Global protect

Pattarachai — Mon, 19 Mar 2018 04:31:08 GMT

Hi all, I found the issue about the client as window xp which can't connect global protect after upgrade PAN-OS from 6.0 to 8.0.8

Global protect client version 2.0 before can connect normally.

Re: Issue about window xp caan't connect Global protect

Remo — Mon, 19 Mar 2018 06:19:28 GMT

Hi @Pattarachai

What global protect versions did you try with PAN-OS 6.0 and newer?

So far this does not sound like an issue:

PAN-OS 6.0 is no longer supported: https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary
Global Protect for Windows XP is supported up to GP 3.0.x: https://www.paloaltonetworks.com/documentation/global/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app#id7a3c3401-b233-43b0-8d78-dfceab88798f

Re: Issue about window xp caan't connect Global protect

Pattarachai — Mon, 19 Mar 2018 06:22:48 GMT

@Remo Global Protect client version 2.0 isuue is occur pan 8.0.8 before 6.0 is normally

Re: Issue about window xp caan't connect Global protect

Remo — Mon, 19 Mar 2018 06:29:32 GMT

Hi @Pattarachai

This link I forgor in the last post: https://www.paloaltonetworks.com/documentation/80/pan-os/pan-os-release-notes/pan-os-8-0-release-information/associated-software-and-content-versions#_67758

With PAN-OS 8.0.x the minimum supported GlobalProtect Version is 4.0.0

Re: Issue about window xp caan't connect Global protect

AhmedEmam — Thu, 18 Oct 2018 09:54:09 GMT

Hello sir

I run PAN 8.0.5 with Global Protect 3.1.6 and the environment is running without problem

Re: Issue about window xp caan't connect Global protect

Remo — Thu, 18 Oct 2018 20:06:23 GMT

Hi @AhmedEmam

If it works - good for you 😉

But in case of problems where you need help from TAC, the first they will say to you is that you need to upgrade to a supported release in order to get support. Also if there are vulnerabilities in 3.1.x, since 6/23/2018 the will not be fixed as this version is EOL. If you can live with that, then ok, but I would not recommend to use EOL software when security is a requirement.