topic Re: Commit with warning in General Topics

Commit with warning

s_quasar — Wed, 11 Apr 2018 16:06:19 GMT

Hi,

when I attempt to apply a commit I receive this warning:

The following component(s) are mismatched with the peer device:
Application Content
Threat Content

Why this? If I apply the commit what is the result? Do I have to worry?

I have 7.0.9 version.

Re: Commit with warning

BPry — Wed, 11 Apr 2018 20:27:14 GMT

1) Update your firewall you are severly out of date when it comes to maintenance releases and your current PAN-OS version has documented security issues.

2) This is likely linked to https://live.paloaltonetworks.com/t5/Customer-Advisories/Content-Update-Advisory-Important-Information-on-HA-Peer-Content/ta-p/208956

Is it an Issue?

Yes. If your content versions get outdated for an extended period of time one of your firewalls run the potential of behaving differently then the other.

Re: Commit with warning

Remo — Wed, 11 Apr 2018 20:31:03 GMT

There is nothing you really have to worry about. But you should make shure that both HA members have the same apps and threat versions installed because with diffefent versions the two members might not behave the same with some traffic.

And what you definately should do is upgrading at least to PAN-OS 7.1 as PAN-OS 7.0 is no longer supported since december 2017 (https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary)

Re: Commit with warning

fjwcash — Mon, 16 Apr 2018 17:33:34 GMT

Just connect to the peer with the lowest version installed, and go into Device tab --> Dynamic Updates. Click Check Now, then install the latest version. A dialog will pop up asking if you want to sync to the HA Peer, check that. Do this for each of the AV/Malware/other software that's not in sync.

After that, they should continue to remain in sync. It's a known issue with HA configurations and the new 4-digit software versions. We had to do this last week, and things have remained in sync since.

Re: Commit with warning

s_quasar — Thu, 19 Apr 2018 13:03:45 GMT

Hi,

where can i view the version installed in every device?

I have only one web access. How can I have access on a specific device?

Re: Commit with warning

BPry — Thu, 19 Apr 2018 13:15:09 GMT

@s_quasar,

Did you at least setup the management interface on each of the devices? If you only have a management profile assigned to an interface you would need to either fail over the traffic and get the information from the secondary firewall, or you would need to go in through the console cable.

You can either view the installed version on the GUI by going to the Device tab and navigating to 'Dynamic Updates' or loging to the CLI and run 'request content upgrade check' this will list the current version, along with any newer versions that may be available for download and install.

I would highly recommend that you look at configuring both the management interfaces so that you consistantly have access to both devices.

Re: Commit with warning

s_quasar — Thu, 19 Apr 2018 14:25:14 GMT

Hi,

I have now made a test with a new commit and the error is expired. So I think that the problem solved itself. Now the two devices are synchronized and the problem is gone.

Thanks to all.