topic Re: AD Integration not working after upgrade to 8.1 in General Topics

AD Integration not working after upgrade to 8.1

DecagonIT — Thu, 19 Apr 2018 23:17:04 GMT

I recently updated to 8.1 from 8.0.8 on one of my PA-220s. My UserID isn't working any more. I can't login with AD creds either. When I go to the User Identification area the Server Monitoring says "Not connected" This is my secondary device in my HA pair. The primary is still on 8.0.8. I'm not sure where to look to start troubleshooting. Any thoughts?

Re: AD Integration not working after upgrade to 8.1

Mick_Ball — Fri, 20 Apr 2018 08:54:30 GMT

not sure if you are having issues with 8.1 but regardless of version you just need to confirm if user-id service is using the management port under device/setup/services/service route.

if you are not using management port then uid will fail as interface will be down in active/passive secondary.

Re: AD Integration not working after upgrade to 8.1

DecagonIT — Fri, 20 Apr 2018 15:24:09 GMT

I have it set to "Use Management Interface for All." Everything was working before I did the upgrade.

Re: AD Integration not working after upgrade to 8.1

BPry — Fri, 20 Apr 2018 18:47:57 GMT

@DecagonIT,

Can you verify that you can actually reach the secondary device on it's management interface?

Re: AD Integration not working after upgrade to 8.1

DecagonIT — Fri, 20 Apr 2018 20:06:50 GMT

I'm logged in to the web interface on the management IP and I can SSH in. I also did a ping to one of the DCs from the management IP source and was successful.