topic Re: OS 8.0 and Global protect VPN in General Topics

OS 8.0 and Global protect VPN

jdprovine — Mon, 23 Apr 2018 12:53:31 GMT

I thought I heard earlier this year that there could be issues with the global protect VPN that are caused by upgrading to OS 8,0

Re: OS 8.0 and Global protect VPN

reaper — Mon, 23 Apr 2018 13:12:00 GMT

What did you hear exactly ? 🙂

Re: OS 8.0 and Global protect VPN

RyanGates — Mon, 23 Apr 2018 14:16:03 GMT

This did happen to us. However, it corrected itself but it took a few hours. Certain users when they logged into Global Protect could not access certain Subnets in our Domain. I opened a ticket with support and they connected to check out the Global Protect logs. But when they connected it started working on its own.

Re: OS 8.0 and Global protect VPN

jdprovine — Mon, 23 Apr 2018 14:44:55 GMT

@reaper

Details, details ;). First of all its good so far only one issue reported from Ryan I need to look back in my posts to get specifics but hold that thought

Re: OS 8.0 and Global protect VPN

jdprovine — Mon, 23 Apr 2018 14:45:53 GMT

@RyanGates

Thats weird how long did it take to start working on its own and how long ago did you have the issues

Re: OS 8.0 and Global protect VPN

jdprovine — Mon, 23 Apr 2018 14:46:59 GMT

@reaper

I found it in my notes, we are currently using xauth and I heard that there were issues with 8 and xauth

Re: OS 8.0 and Global protect VPN

BPry — Mon, 23 Apr 2018 17:43:09 GMT

@jdprovine,

I believe this has been fully addressed at this point, although kind of just recently within the maintenance releases.

PAN-82370 - 8.0.8

PAN-67950 - 8.0.4

Most were fixed after PAN-67950 was addressed, however certain Android devices require PAN-82370 to function correctly.

Re: OS 8.0 and Global protect VPN

jdprovine — Mon, 23 Apr 2018 18:17:13 GMT

@BPry

So there was only specifically an issue with mobile devices? I am currently on 7.1.15 to avoid the issue I would have to go to at least 8.0.4?

Re: OS 8.0 and Global protect VPN

BPry — Mon, 23 Apr 2018 18:44:06 GMT

@jdprovine,

You should be mostly fine, however some Android devices wouldn't function properly. Not sure why you would stop at 8.0.4 however, install the latest recommened release when you actually go to upgrade.

Re: OS 8.0 and Global protect VPN

jdprovine — Mon, 23 Apr 2018 18:46:58 GMT

@BPry

We don't use the global protect for mobile devices, wasn't deemed a necessary expense. I will go as high as TAC recommends

Re: OS 8.0 and Global protect VPN

reaper — Tue, 24 Apr 2018 09:25:40 GMT

@jdprovine right at this moment in time, 8.0.8 has a recommended status so if you plan to upgrade shortly I'd aim for that release.

If your upgrade is in a few days/weeks please check back as 8.0.9 is about (i'd guess) at the tipping point where we decide if it is recommended or not (in case something has popped up due to a fix that broke something else for example)

Re: OS 8.0 and Global protect VPN

jdprovine — Tue, 24 Apr 2018 12:17:25 GMT

@reaper

Nope this summer was what I was targeting for if I can find the time