topic Re: Global protect problem in General Topics

Global protect problem

Radmin_85 — Thu, 10 May 2018 13:30:53 GMT

There is such kind of error when one try to connect to portal

how it can be resolved?

Re: Global protect problem

Remo — Thu, 10 May 2018 13:40:44 GMT

I assume you are using a self signed cert for your portal and the root CA which signed the portal cert is not in the local cert trust store of this computer, right?

Re: Global protect problem

hshawn — Thu, 10 May 2018 15:26:43 GMT

obtain a valid cert (make sure to use SANs) or if using a self-signed cert that you generated make sure the root CA that issue the cert is in the trusted root CA store on the device

Re: Global protect problem

Radmin_85 — Fri, 11 May 2018 15:41:06 GMT

In which folders the exported self-signed certificate must be put in the computer?

Re: Global protect problem

Remo — Fri, 11 May 2018 15:47:47 GMT

The root cert which signed the self signed portal certificate must be imported into the "Trusted certification authorities" folder on the clientcomuter (required admin privileges)