topic Security Advisories in General Topics

Security Advisories

SShannon — Wed, 16 May 2018 19:46:34 GMT

Hello everyone,

How can I add and/or remove people who receive security advisory emails?

Thanks

Re: Security Advisories

BPry — Wed, 16 May 2018 20:13:03 GMT

If you log into the support portal and go to your account preferences you can select whether or not you wish to subscribe to. I'm not aware of a way that you can modify these preferences for another member listed under your account.

Re: Security Advisories

SShannon — Thu, 17 May 2018 14:59:58 GMT

What I am seeing is this, an old employees' email is still receiving the security advisories despite his Palo Alto account being removed. So there must be a list of emails they get sent to, where is the question.

Re: Security Advisories

Brandon_Wertz — Thu, 17 May 2018 15:37:16 GMT

@SShannon wrote:
What I am seeing is this, an old employees' email is still receiving the security advisories despite his Palo Alto account being removed. So there must be a list of emails they get sent to, where is the question.

This might be because they have a user account in a Palo owned site and said account is tied to an old e-mail address. (Which has nothing to do with your general company account -- Just a thought)

Re: Security Advisories

SShannon — Thu, 24 May 2018 14:11:13 GMT

The solution was to have Palo Alto admin recreate the users, remove the advisories, then remove the account again.