topic Re: Missing ikemgr.log in General Topics

Missing ikemgr.log

Gerben — Wed, 30 May 2018 11:03:18 GMT

I wanted to delete the ikemgr.log.old, however, I deleted the ikemgr.log

Now no vpn logging is available anymore. I already restarted the management plane. No luck.

Does somebody know what to do?

Re: Missing ikemgr.log

BPry — Wed, 30 May 2018 21:18:00 GMT

@Gerben,

Contact support and open a case.

Re: Missing ikemgr.log

Gerben — Thu, 31 May 2018 06:57:49 GMT

😉 I already did in the mean time....

Re: Missing ikemgr.log

LukeBullimore — Thu, 31 May 2018 08:37:13 GMT

Hi Gerben,

I have previously had this issue with a log file, the fix in our case was to restart the corresponding process. Does ikemgr.log come back if you restart the ikemgr process as per the below?

debug software restart process ikemgr

Thanks,

Luke.