topic Re: PAN-89471 userid causes firewall to reboot ? in General Topics

PAN-89471 userid causes firewall to reboot ?

mike406 — Tue, 03 Jul 2018 16:12:57 GMT

I am considering upgrading from 8.0.x to 8.1.x, but this issue seems like it might be a show stopper.

In 8.1.x known issue PAN-89471

"Firewalls reboot because the userid process restarts too often due to a socket binding failure that causes a memory leak. Workaround: Terminate the process that is using port 5007."

This seems to read "userid causes your firewall to reboot"

Can someone explain this issue and the likelihood of the memory leak causing a reboot? Are there certain/specific use-cases where this is more likely to happen?

Mike

Re: PAN-89471 userid causes firewall to reboot ?

BPry — Tue, 03 Jul 2018 19:10:47 GMT

@mike406,

Don't.

PAN-OS 8.1 is not a recommended release as of yet and still has a number of known issues that need to be worked through. Unless you need a feature brought about with the 8.1 update it would be unwise to upgrade to it.

Re: PAN-89471 userid causes firewall to reboot ?

mike406 — Thu, 05 Jul 2018 14:50:23 GMT

Any idea when 8.1 will become recommended?

Re: PAN-89471 userid causes firewall to reboot ?

BPry — Thu, 05 Jul 2018 14:53:00 GMT

@mike406

My guess would be it would follow the same pattern as other major releases and won't see an official recommended status until 8.1.4 or 8.1.5; that's generally when the new versions move into an actual recommended status.