topic Re: Problem with SSL youtube app in General Topics

Problem with SSL youtube app

ecardona — Wed, 20 Nov 2013 19:38:08 GMT

Hi,

From yesterday we have issues with the app categorization. We have a QoS profile defined for youtube with a max bandwith of 5mb.

When we browse any https URL the PA appliance categorizes as "youtube-base", with an url categorization of "any":

This is facebook browsing

We have the update 406-2023, and tried to revert to the 405-2020 and we experience the same problem.

Anybody has this issue too?

Thanks,

Esteban

Re: Problem with SSL youtube app

mharding — Wed, 20 Nov 2013 19:43:10 GMT

I would open a case with support; that's very odd.

It might be as simple as a cache file needs to be cleared from the CLI. (Shot in the dark: appinfo2ip)

Re: Problem with SSL youtube app

ecardona — Wed, 20 Nov 2013 20:04:16 GMT

Hi mharding,

I issued "clear appinfo2ip" (All appinfo2ip cache cleared), but the problem persist.

I opened a support case, but I haven't a good experience opening cases.

Thanks,

Esteban

Re: Problem with SSL youtube app

goku123 — Wed, 20 Nov 2013 20:08:50 GMT

Do you by any chance have any app-override policy configured under Policy > Application Override that sets tcp/443 traffic to application 'youtube-base'?

Re: Problem with SSL youtube app

ecardona — Wed, 20 Nov 2013 20:15:02 GMT

Thanks a lot!

I have a pending chat with my coworker.

Thank you very much

Esteban

Re: Problem with SSL youtube app

mikand — Sun, 01 Dec 2013 18:20:16 GMT

Does "I have a pending chat with my coworker" actually mean that you will yell at your coworker? :smileysilly:

Re: Problem with SSL youtube app

ecardona — Wed, 05 Mar 2014 14:18:03 GMT

Ha, means that I punched him in his face....