topic Re: Globalprotect client download froze in General Topics

Globalprotect client download froze

yq — Fri, 24 Aug 2012 09:54:45 GMT

I have encounted an issue with GlobalProtect. When I click any of the 3 download links of GlobalProtect Agent from the portal page. The download started, but after a few minutes it froze. I tried on 2 machines with different OS (windows 7 and windows server 2008 R2) with different Internet circuits. Does anyone have idea about such issue?

Thanks in advance.

yingqi

Re: Globalprotect client download froze

emr_1 — Fri, 24 Aug 2012 10:07:22 GMT

Hi,

I found following addressed issue in 4.1.6 R/N.

39853 – GlobalProtect client installation file not being downloaded properly to remote

access clients. Partial file download occurring, causing installation to fail when the client

attempts to install.

Which version are you using?

Regards,

Re: Globalprotect client download froze

yq — Mon, 27 Aug 2012 01:54:10 GMT

Hi emr,

Thanks for your help. I am running 4.1.7.

Regards,