topic Re: Global protect data file not downloading_not showing anything in Dynamic updates in General Topics

Global protect data file not downloading_not showing anything in Dynamic updates

Rameshwar — Tue, 10 Jul 2018 10:22:52 GMT

we have valid license of GP gateway but Global protect data file not downloading_not showing anything in Dynamic updates. when clicking on check now nothing shows up , tried configuring it as automatic download and install but no luck .

https://live.paloaltonetworks.com/t5/General-Topics/Not-showing-dynamic-updates-for-global-protect-data-file-even-we/m-p/48744#M35897

found the above discussion and it is mentioning that management interface should be able to initiate the connection on port 80 to some fqdn ...will this resolve the issue ? please advise.

Re: Global protect data file not downloading_not showing anything in Dynamic updates

BPry — Tue, 10 Jul 2018 16:17:01 GMT

@Rameshwar,

By default these updates would be done through the Mangement Interface; so you would need to have that configured so that it can resolve the FQDN and actually have the traffic allowed to fetch these updates.

Re: Global protect data file not downloading_not showing anything in Dynamic updates

Rameshwar — Wed, 11 Jul 2018 10:19:34 GMT

@BPry

do we have any guide to which shows the steps i.e. the management interface need access to get the GP data file . what is the dynamic updates are downloading from other interface and not management , GP data file will work in this senario ?