topic Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&amp in General Topics

“Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com"

cyb3r_v3n0m — Tue, 17 Jul 2018 19:34:34 GMT

Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com, Reason: self signed certificate in certificate chain”. Require assistance to resolve this issue. Thanks in advance.

Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&quo

Karthick.Subbiah — Tue, 17 Jul 2018 19:55:36 GMT

Make sure that you aren't decrypting the traffic via a decryption policy. If so create an exception so that this traffic isn't decrypted.Try to disable the checkbox at validate update server identity" and mark the root cert that you use of decryption as trusted root certificate. Hope this helps.

Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&

cyb3r_v3n0m — Tue, 17 Jul 2018 20:03:30 GMT

thank you for your support. Let me try your suggestion.

Re: “Public Cloud Server certificate validation failed. Dest Addr: wildfire.paloaltonetworks.com&

Remo — Tue, 17 Jul 2018 20:39:54 GMT

@cyb3r_v3n0m

If you create a decryption policy exception you don't have to uncheck the "validate update server identity" checkbox or and you don't have to mark the decryption root cert as trusted root.