topic Re: No source user in logs post 8.1.2 upgrade in General Topics

No source user in logs post 8.1.2 upgrade

SimmSimm — Wed, 08 Aug 2018 13:57:39 GMT

At the weekend I upgraded all our boxes from 8.0.9 to 8.1.2 as we need to make use of the new GP - Split Tunnel by URL features & Enhanced UserId coolness. Yes, I know - this was brave 🙂

Everything seems to be working as expected & as it was pre-upgrade with the exception of logging, where we no longer get the SourceUser in the logs for Traffic or URL logs in two locations.

We are using UserId agent version 8.1.2 , & I can see that the IP - username mapping is working as expected via show user ip-user-mapping ip xxxxx from the CLI, the policy is also enforcing user / group rules as expected - however the logging for traffic just has an empty field for SourceUser where pre-upgrade it was populated correctly.

This problem appears on our HA 3020 cluster and our HA 3050 cluster (both Active / Passive) - not on our standalone 820 / 500 / 220 which are using the same config & useridagents since the policy is pushed from Panorama to all devices.

Anyone have any ideas ?

Thanks - Nick.

Re: No source user in logs post 8.1.2 upgrade

BPry — Wed, 08 Aug 2018 16:58:45 GMT

@SimmSimm,

I would really recommend contacting TAC so that they can gather files if this is a bug, and it kind of sounds like a bug.

Re: No source user in logs post 8.1.2 upgrade

SimmSimm — Thu, 06 Sep 2018 09:05:16 GMT

For completeness - this was fixed in 8.1.3, along with another issue for clustered servers whereby dynamic updates for anti-virus patterns stopped being installed correctly & evenutally stopped the active node in the cluster accepting commits.

8.1.3 is appearing to be stable, at least for us !