topic Re: GlobalProtect Client with Android 9 (pie) in General Topics

GlobalProtect Client with Android 9 (pie)

hshawn — Wed, 22 Aug 2018 20:57:46 GMT

Is PAN abondoning the GP mobile client on Android? The last update was a while ago, the UI is just horrid and it crashes under Android 9. Several reports of the issue have been made but all is quiet so far. Does anyone have any inside info? I was using XAuth but after upgrading to 8.1.3 I am getting funny behavior so I was going to give the GP client a go but I am embarrased for whoever maintains this thing.

It does appear to conenct as I can see my connections come in but the client immedieatly crashes and disconnects.

Is there any hope? 🙂

Re: GlobalProtect Client with Android 9 (pie)

Remo — Wed, 22 Aug 2018 21:42:45 GMT

@hshawn

You probably need to ask this question about android 9 to your SE, because so far only up to Android 8.x is supported.

Re: GlobalProtect Client with Android 9 (pie)

BPry — Thu, 23 Aug 2018 02:26:46 GMT

@hshawn,

As @Remo mentioned Android Pie isn't actually officially supposed to work yet, which is why you are running into issues with it. I'd be fairly confident without any inside baseball that an updated client is likely in the works, it just isn't a bit priority. I mean, 4.1 is really the first GlobalProtect client on the desktop side of things that wasn't just terribly put together and horrible from a user experiance standpoint.

I would take the suggestion to talk with your SE and see if you maybe can't have a roadmap discussion under NDA; that might guide you in the direction you take on mobile VPN. Or it might not, I have no idea.

Re: GlobalProtect Client with Android 9 (pie)

Remo — Tue, 11 Sep 2018 09:42:15 GMT

@hshawn

FYI: PaloAlto has updated the Android Global Protect App and has now added support for Android 9