topic Re: no disconnect button global protect in General Topics

no disconnect button global protect

jdprovine — Wed, 05 Sep 2018 18:54:24 GMT

I have globalprotect version 4 and I have a connect button but no disconnect button. When its connected I just hit connect again to disconnect, is there a way to change this"

Re: no disconnect button global protect

Mick_Ball — Thu, 06 Sep 2018 10:34:59 GMT

wow, i have never seen this... is this the same device with no collect logs button?

Re: no disconnect button global protect

jdprovine — Thu, 06 Sep 2018 12:06:55 GMT

@Mick_Ball

No and the is a version difference version 4 does not have the collect log button but version 4.1 does

Re: no disconnect button global protect

jdprovine — Thu, 06 Sep 2018 15:19:58 GMT

I must be the only one who has seen this before.

Re: no disconnect button global protect

BPry — Thu, 06 Sep 2018 20:45:23 GMT

@jdprovine,

What do you have the Connect Method actually set to?

Re: no disconnect button global protect

jdprovine — Thu, 06 Sep 2018 20:48:02 GMT

@BPry

User login always on

Re: no disconnect button global protect

BPry — Thu, 06 Sep 2018 20:53:13 GMT

@jdprovine,

I take it you see the error with that 😉

Re: no disconnect button global protect

Mick_Ball — Fri, 07 Sep 2018 16:03:35 GMT

Hmmmm.... in version 4 isn’t the collect logs visible when you right click on the GP icon?

perhaps it was earlier versions...

Re: no disconnect button global protect

rbates — Sun, 09 Apr 2023 20:22:03 GMT

Can someone please clarify what the actual accepted solution was? This is a question.

Re: no disconnect button global protect

BPry — Sun, 09 Apr 2023 20:30:06 GMT

@rbates,

In this particular example, the selected connection method should never have a disconnect button present.

While disconnect would be present on a connection where the connection method is set to on-demand, it wouldn’t be present on an always-on connection method and it shouldn’t ever be present.
These connection methods may give you an option to disable the agent if the capability is allowed, but it wouldn’t present an option to disconnect like an on-demand connection.