topic Is there a place to submit changes to Application Definitions? in General Topics

Is there a place to submit changes to Application Definitions?

DPoppleton — Fri, 21 Sep 2018 18:07:00 GMT

I was testing an app today, and much to my surprise it had a definition already created. When I added it to my trust-untrust allowed applications rule, it still didn't hit it. The firewall identified it as SSL over 5494, not the app. The app just lists TCP/5494, and probably needs to be further identified.

Opening a case with support is the obvious way to go, but usually takes to long and too many screen sharing sessions when all I want is to suggest a modification to an existing app. Is there a portal to do just that?

Re: Is there a place to submit changes to Application Definitions?

OtakarKlier — Fri, 21 Sep 2018 18:26:58 GMT

Hello,

Here is the link that talks about it.

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Request-a-new-App-ID/ta-p/60834

Also here is one that might get you by in the meantime.

https://www.paloaltonetworks.com/documentation/80/pan-os/pan-os/app-id/manage-custom-or-unknown-applications

Cheers!