topic Re: Recent APP update and proofpoint dns issues in General Topics

Recent APP update and Long live DNS timeout with Proof Point

MP18 — Fri, 05 Oct 2018 22:24:31 GMT

Hi Everyone,

Did someone experience issue with APP and threat update on 2nd of this month.

We were having DNS timeout issue with proofpoint devices.

Fix was reverting back to old app and threat version.

Regards

Mike

OtakarKlier — Fri, 05 Oct 2018 21:29:40 GMT

Hello,

We did not see that issue. Did you check with your DNS provider?

Regards,

MP18 — Fri, 05 Oct 2018 22:20:37 GMT

there was no issue with Infoblox.

Here in calgary many companies using proofpoint and palo alto were having issues.

fix was to revert back to the old version of application and threat.

It might be bigger problem for PAlo alto as many companies uses proof point and palo alto

OtakarKlier — Mon, 08 Oct 2018 16:00:50 GMT

Hello,

You could put in a TAC case and see if they have more info.

Regards,