topic Re: Working temperature in General Topics

Working temperature

Learner — Wed, 10 Oct 2018 15:20:09 GMT

Hello everyone

What are the normal working temperature for palo-alto pa-820, pa-500 and pa-3020 ?

It seems that it's beyond to the normal specifications ( above 40 °C )

Thanks's you for your answer

Re: Working temperature

BPry — Wed, 10 Oct 2018 19:01:14 GMT

@Learner,

I guess I'm not getting what you're asking. The environmental operating tempature for the PA-820 for example is 0-40 degrees Celcius, however that doesn't mean it would just cease to function at 45 Celcius. It's at that temperature that you would start to see abnormal compodent failure rates due to the increased temperature.

Re: Working temperature

Learner — Thu, 11 Oct 2018 10:31:39 GMT

Hi BPry,

Thank you for your answer.

Sorry I may not be clear.

I have bought and installed 3 news PA (820 - 500 and 3020) spread on 3 distant site.

I monitore them with a tool, that send alarms because the temperature is above 40°C.

However, when I take a look about the trend, it seems to be normal.

So my question is what the normal working temperature of thes PA. I think is above 40°C, but I don't know the limit.

Re: Working temperature

OtakarKlier — Thu, 11 Oct 2018 14:23:50 GMT

Hello,

Here is a link that talks about this.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClzICAS

Looks like you are within the range.

Cheers!

Re: Working temperature

BPry — Thu, 11 Oct 2018 15:47:12 GMT

@Learner,

So I think your missing the difference between environmental temperature and the temperature of the equipment. The operating temp for the 800 series is up-to 40 degrees Celcius; but the actual device would report quite a bit hotter once it's turned on in a 40 degree environment.

The critical internal temperature for most PA gear is 60 degrees Celcius.

Re: Working temperature

Learner — Fri, 12 Oct 2018 16:01:34 GMT

Thanks you Otakar.Klier, it's exactly what I was looking for.

In that way, I could set up my monitoring tool to launch alert such as warning if the temperature is above 60° and critical if above 65-67 ° C just under the limit.

Thank you very much

Re: Working temperature

Learner — Fri, 12 Oct 2018 16:07:29 GMT

Thank you BPry,

Your answer is clear and you have realized that there were a confusion in understanding.

I am a new user of palo-alto firewall, and I hace a lot things to learn, I am happy, I will improve my knowledge day by day.

Thank you very much.