topic Global Protect bugs/enhancements in General Topics https://live.paloaltonetworks.com/t5/general-topics/global-protect-bugs-enhancements/m-p/9352#M6852 <HTML><HEAD></HEAD><BODY><P>I may be doing something wrong on my end, but I have a few things that could improve the product a bit.&nbsp; I am using the latest version 1.2.3-6.</P><P></P><P>1) When using On-Demand basic mode I cannot click File &gt; Connect.&nbsp; The option is grayed out.&nbsp; However I can right-click in the taskbar and choose connect.&nbsp; I am then prompted for my credentials.&nbsp; This should also work from File &gt; Connect.&nbsp; If I have advanced mode disabled, users cannot get connected as they are trying from the client.&nbsp; The right-click in the taskbar is the only workaround.</P><P></P><P>2) When the username/password dialog pops up.&nbsp; It should have focus and the cursor should move to the username box.&nbsp; This cuts down on additional mouse clicks and allows the user to start typing quicker.</P><P></P><P>3) After entering credentials, the icon in the taskbar has no indication that a connection is occurring.&nbsp; It still contains the red X&nbsp; There should be a balloon popup or something to notify them that the connection is occurring.&nbsp; At times people think that the connection has failed, but if they wait 15 seconds it succeeds._</P></BODY></HTML> Thu, 23 May 2013 14:51:33 GMT nthen 2013-05-23T14:51:33Z Global Protect bugs/enhancements https://live.paloaltonetworks.com/t5/general-topics/global-protect-bugs-enhancements/m-p/9352#M6852 <HTML><HEAD></HEAD><BODY><P>I may be doing something wrong on my end, but I have a few things that could improve the product a bit.&nbsp; I am using the latest version 1.2.3-6.</P><P></P><P>1) When using On-Demand basic mode I cannot click File &gt; Connect.&nbsp; The option is grayed out.&nbsp; However I can right-click in the taskbar and choose connect.&nbsp; I am then prompted for my credentials.&nbsp; This should also work from File &gt; Connect.&nbsp; If I have advanced mode disabled, users cannot get connected as they are trying from the client.&nbsp; The right-click in the taskbar is the only workaround.</P><P></P><P>2) When the username/password dialog pops up.&nbsp; It should have focus and the cursor should move to the username box.&nbsp; This cuts down on additional mouse clicks and allows the user to start typing quicker.</P><P></P><P>3) After entering credentials, the icon in the taskbar has no indication that a connection is occurring.&nbsp; It still contains the red X&nbsp; There should be a balloon popup or something to notify them that the connection is occurring.&nbsp; At times people think that the connection has failed, but if they wait 15 seconds it succeeds._</P></BODY></HTML> Thu, 23 May 2013 14:51:33 GMT https://live.paloaltonetworks.com/t5/general-topics/global-protect-bugs-enhancements/m-p/9352#M6852 nthen 2013-05-23T14:51:33Z Re: Global Protect bugs/enhancements https://live.paloaltonetworks.com/t5/general-topics/global-protect-bugs-enhancements/m-p/9353#M6853 <HTML><HEAD></HEAD><BODY><P>Especially the 3rd one is important.I think it will be fixed in new version but as you said everyone thinks that it fails when first try to connect.</P></BODY></HTML> Sun, 26 May 2013 16:01:04 GMT https://live.paloaltonetworks.com/t5/general-topics/global-protect-bugs-enhancements/m-p/9353#M6853 Retired Member 2013-05-26T16:01:04Z