topic Re: no common encryption algorithms in General Topics

no common encryption algorithms

dscheller — Wed, 12 Dec 2018 20:00:48 GMT

When trying to access my PA-220 through my browsers I getting an error for no common encryption algorithms. I have attempted to enable all forms of TLS/SSL, I have tried Firefox, Chrome, Edge, and IE11 none of which work. Could someone please advise on what the issue may be.

Re: no common encryption algorithms

BPry — Thu, 13 Dec 2018 15:56:21 GMT

@dscheller,

I assume this was working previously and now just stopped? With this being a rather odd issue, and the number of things that could actually get in the way of this working that are outside of simple PA configuration, I would open a TAC case so the support engineer can get some details about your environment as a whole without poking at the wrong issue for too long.

Re: no common encryption algorithms

Remo — Thu, 13 Dec 2018 21:23:08 GMT

What @BPry suggests is probably the best way to proceed. But depending on the version you have installed, there might be a bug and something crashed with the management process. Anyway did you try to simply reboot the firewall?

Re: no common encryption algorithms

dscheller — Thu, 13 Dec 2018 21:25:33 GMT

This is actually brand new and I just plugged it in and connected the MGMT cable.

Re: no common encryption algorithms

Remo — Thu, 13 Dec 2018 21:30:05 GMT

What about ssh or console? Does the firewall show something useful there?

Re: no common encryption algorithms

dscheller — Thu, 13 Dec 2018 21:42:40 GMT

I can console in and it lets me log in and everything but I haven't checkeed the logs to see if they show something.