File Blocking - No URL?

LCMember1664 — Tue, 08 Jan 2019 14:17:08 GMT

I have various response pages configured to allow the user to click and send an email when hitting a blocked site. The URL one works fine - user clicks continue, new email pops up with the following placed in the email : URL and user name.

For File blocking, I cannot get the URL to go in to the email, it's always the IP address instead that gets carried over. Even using the exact same above URL HTML code/page, the URL doesn’t appear.

Code:

<img src="xxx">
<h1>File Download Alert</h1>
*Our corporate disclaimer* Please click <a href="mailto:x.x@x.com?subject=File%20Download%20-%20Access%20Request&#58<url/>&body=File%20Download&#58%20<url/>%0AID&#58%20<user/>%0ABusiness%20Reason%20For%20Access&#58%20">here</a> to request access
ID: <user/> 
URL: <url/>

Email for URL:

Subject - Web Site - Access Request:download.cnet.com/

BRI Blocked URL: download.cnet.com/
ID: domain\username
Business Reason For Access:

Email for File Blocking:

Subject - File Download - Access Request 250.18.203

BRI File Download: 34.250.18.203
ID: domain\username
Business Reason For Access:

Re: File Blocking - No URL?

BPry — Tue, 08 Jan 2019 20:34:59 GMT

@LCMember1664,

Generally the URL isn't actually recorded depending on how you have the file block setup, so its passing the IP because it doesn't have a URL. You can confirm this by looking at your Data Filtering logs and seeing if the URL exists in the log entry, likely it does not.

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File Blocking - No URL?

Re: File Blocking - No URL?