topic Re: Traps tray icon not reflecting after migration to 5.0 in Windows 10 in General Topics

Traps tray icon not reflecting after migration to 5.0 in Windows 10

Lakshya — Sat, 12 Jan 2019 19:07:49 GMT

For some reason 80% of the machines are missing the below file :

Path : c:\Program Files\Palo Alto Networks\Traps\

File : cytray.exe

cytray.exe file needs to be available in the above Path.

We did the upgrade from Altiris.

Re: Traps tray icon not reflecting after migration to 5.0 in Windows 10

BPry — Sun, 13 Jan 2019 02:13:56 GMT

@Lakshya,

I would honestly just write a powershell script to verify if the cytray.exe exists at that location, and if not copy it over from an accessable SMB location.

Re: Traps tray icon not reflecting after migration to 5.0 in Windows 10

Lakshya — Sun, 13 Jan 2019 06:27:53 GMT

We have the list if windows machines missing the files ..11k approx via Altiris...