topic Re: M500 got rebooted - reportd process in General Topics

M500 got rebooted - reportd process

MP18 — Fri, 04 Jan 2019 20:52:02 GMT

we got alert here

SYSTEM ALERT : critical : reportd: restarts exhausted, rebooting system

how can i find the cause of reboot?

Re: M500 got rebooted - reportd process

Remo — Sat, 05 Jan 2019 00:03:33 GMT

Did the restart occur at the time when the panorama appliance generates the scheduled reports or when you (or another admin) run another custom report?

In any case this sounds like you should generate the tech support file and open a support case.

Re: M500 got rebooted - reportd process

MP18 — Sat, 05 Jan 2019 04:01:00 GMT

seems no one was running any reports on the panorama

opened tac case lets see what they find

Re: M500 got rebooted - reportd process

MP18 — Sun, 13 Jan 2019 15:30:13 GMT

As per PA we are hitting some bug where we see so many reportd crashes and they want us to upgrade to 8.1.5

Re: M500 got rebooted - reportd process

Psrivastava — Mon, 14 Jan 2019 18:48:18 GMT

This is happening to Panorama in Azure as well. This is weird problem.

I have opened a TAC case.

Re: M500 got rebooted - reportd process

MP18 — Mon, 14 Jan 2019 18:50:43 GMT

I am doing code upgrade today and then monitor for a while for reportd crash