topic Re: Globalprotect Portal failure in General Topics

Globalprotect Portal failure

GIT_Sean — Tue, 22 Jan 2019 04:03:03 GMT

I tried to replicate a Globalprotect portal setup from another site and it fails with the following message:

GlobalProtect portal(Kawailoa_Portal) setting is invalid: auth-profile exist(method none), client-cert-profile none(no username).
(Module: sslvpn)
Commit failed

What am I missing?

Re: Globalprotect Portal failure

emr_1 — Tue, 22 Jan 2019 04:09:18 GMT

You need to configure Client Authentication field.

Re: Globalprotect Portal failure

Mick_Ball — Tue, 22 Jan 2019 06:32:47 GMT

If you just require certificate authentication then you may need to modify your certificate profile username field.

Re: Globalprotect Portal failure

aleksandar.astardzhiev — Tue, 22 Jan 2019 14:23:18 GMT

Hi @GIT_Sean,

The error message tells you that you haven't configured any authentication method for the portal.

It is surprising that only the SSL/TLS service profile is required field on this tab, but actually you need to define authentication method.

You can configure:

- Client authentication pointing to specific authentication profile (for RADIUS, TACACS, LDAP etc)

- Client machine certificate authentication only

- Or both - authentication profile and machine cert (this will require the user to put his credentials and to provide valid machine certificate

Looking at the error message it seems you haven't selected any authentication profile. If I am guessing you have copy-pasted the set commands for the portal, but you have forgot to copy-past the set commands for the server profile and the relevant authentication profile. For that reason when you have put the set commands for the portal, the line for configuring the client authentication was referring to invalid auth profile, there for it is being set to none.

Double check the setup you are trying to replicate and confirm what type of authentication you are using.

Re: Globalprotect Portal failure

GIT_Sean — Tue, 22 Jan 2019 14:36:26 GMT

Thanks for the quick replies everyone. It turned out, I had an Authentication profile created, but I had failed to select a type (was set to None). Set it to Local Database, and it works now.

Re: Globalprotect Portal failure

Brandon_Wertz — Tue, 22 Jan 2019 14:58:09 GMT

I'm sorry but @emr_1's identification of the issue/resolution is incorrect. (If your desire is only cert auth)

Like @Mick_Ball stated, if you're just wanting to do cert based auth you don't need anything in that main auth field.

Even @GIT_Sean mentioned the correct place as well. For accuracy the correct "resolved" post should be identified. (Now if you're doing more than cert auth and doing user auth as well then something is needed in the "Client Authentication" field)

Re: Globalprotect Portal failure

GIT_Sean — Tue, 22 Jan 2019 15:01:10 GMT

That is true...I set @emr_1 as the solution because it made me check my Authentication profile again and I discovered the error there, I've updated the accepted solution as this is the most complete answer.

Re: Globalprotect Portal failure

fatboy1607 — Tue, 24 Nov 2020 10:54:55 GMT

IF we make cert profile to use subject feild would it require user certificate for that ?