topic User Agent Empty in General Topics

User Agent Empty

contact_paloalto — Wed, 23 Jan 2019 07:59:01 GMT

Hello,

I just enabled HTTP Header Logging for my URL Filtering Profile, but the only User Agent recognized is Mozilla. I am missing Chrome, for example.

There is no User-ID Agent used.

kind regards

Brandon_Wertz — Wed, 23 Jan 2019 14:46:45 GMT

I'm using Chrome and this is the user-agent my 5220 sees (Chrome is burried in the agent type):

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

reaper — Wed, 23 Jan 2019 15:41:23 GMT

are you doing ssl decryption?

you may want to check if you're seeing "quic" being used in your network, and block it.