topic Unable to connect Global protect portal,.. in General Topics https://live.paloaltonetworks.com/t5/general-topics/unable-to-connect-global-protect-portal/m-p/9671#M7082 <HTML><HEAD></HEAD><BODY><P>Hi All,</P><P></P><P>I am able to download GP client software, But using the same credential not able to connect to portal, giving error : portal error - unable to connect to portal. Only through one machine i am able to connect to portal using same credentials what i have used for others.</P><P></P><P></P><P>Thank you,.</P><P>Regards,</P><P>Gururaj</P></BODY></HTML> Wed, 03 Apr 2013 12:32:05 GMT Gururaj 2013-04-03T12:32:05Z Unable to connect Global protect portal,.. https://live.paloaltonetworks.com/t5/general-topics/unable-to-connect-global-protect-portal/m-p/9671#M7082 <HTML><HEAD></HEAD><BODY><P>Hi All,</P><P></P><P>I am able to download GP client software, But using the same credential not able to connect to portal, giving error : portal error - unable to connect to portal. Only through one machine i am able to connect to portal using same credentials what i have used for others.</P><P></P><P></P><P>Thank you,.</P><P>Regards,</P><P>Gururaj</P></BODY></HTML> Wed, 03 Apr 2013 12:32:05 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-connect-global-protect-portal/m-p/9671#M7082 Gururaj 2013-04-03T12:32:05Z Re: Unable to connect Global protect portal,.. https://live.paloaltonetworks.com/t5/general-topics/unable-to-connect-global-protect-portal/m-p/9672#M7083 <HTML><HEAD></HEAD><BODY><P>Do you mean you can connect to GP portal from your browser for downloading GPAgent, but you can't connect to same IP with same credential from GPAgent?</P><P>If my understanding correct, how is your security policy?</P><P>The session from web-browser should be 'ssl' for application identification, though the session from GPAgent is 'ssl' at first, then it changes to 'panos-global-protect' even it is still TCP443 traffic.</P><P>I think we need more information to answer your question.</P><P></P><P>Regards,</P></BODY></HTML> Wed, 03 Apr 2013 15:27:12 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-connect-global-protect-portal/m-p/9672#M7083 emr_1 2013-04-03T15:27:12Z