topic incorrect browse time-user activity report in General Topics

incorrect browse time-user activity report

SThatipelly — Fri, 15 Feb 2019 19:16:04 GMT

I have a question regarding reporting.

When I generate user activity report, it is showing me browse times inaccurately. I have logging at the end of the session. if I enable log at start, will I address the issue?

TIA>

Re: incorrect browse time-user activity report

Raido_Rattameister — Fri, 15 Feb 2019 20:25:39 GMT

Browse time is not exact value but it will give high level order of who are top users in environment.

If you have social media site open then it is constantly refreshing page even if user is not at the computer.

You can tune value below to fit it better to your needs.

Device > Setup > Management > Logging and Reporting Settings > Average Browse Time (sec)

Default is 60.

Re: incorrect browse time-user activity report

SThatipelly — Fri, 15 Feb 2019 20:41:35 GMT

@Raido_Rattameister thank you for the response. Is there any way I can generate report for a week showing only business hours activites of an user?

also, if I reduce the avg browse time to 30 sec, will it provide me more accurate results?