topic Cannot connect to management server in General Topics

Cannot connect to management server

j.guo — Tue, 30 Oct 2012 04:24:22 GMT

Dear All:

I had meet this problem for three times ,and It comes again , I can ping

the Management port with a low delay , but can not login through the https

and can login from SSH, but without any cli , I can't typing . and always

"Oct 30 12:21:13 Error: pan_read_full(comm_utils.c:97): srvr: fatal recv error. sock=3 err=Connection reset by peer (131)"

after reboot , the problem will solve , but I don't want to reboot

Why will cause this problem ? and how to avoid ?

Please advise

Re: Cannot connect to management server

j.guo — Tue, 30 Oct 2012 04:42:04 GMT

working @ PA2050 version 4.1.7

Re: Cannot connect to management server

mikand — Tue, 30 Oct 2012 06:33:00 GMT

Could it have to do with this case which was resolved in 4.1.8?

43575 – After upgrading to PAN-OS 4.1.7, the management interfaces (web interface and CLI) sometimes stopped responding due to a conflict between the authentication and logging processes.

Re: Cannot connect to management server

gswcowboy — Tue, 30 Oct 2012 14:25:32 GMT

Fix is deployed in 4.1.7-h2. If you wish to read up on 4.1.8 release notes and feel you need the fixes deployed in that iteration, please upgrade to 4.1.8. If you're running active/passive, there is a hotfix (4.1.8-h1) to fix the config sync issue.

Re: Cannot connect to management server

RamBista1 — Tue, 14 Mar 2017 04:04:51 GMT

2017-03-13 23:59:18.749 -0400 Error: pan_read_full(comm_utils.c:110): srvr: fatal recv error. sock=3 err=Connection reset by peer (131)

Cannot connect to management server

I get this error on PAN-OS 8.0 too. Any suggestions? Upgrade again?

Re: Cannot connect to management server

TranceforLife — Tue, 14 Mar 2017 22:31:07 GMT

Did you get this error suddenly or after the restart of the management server? Are you able to access the web interface or SSH to the box?

Re: Cannot connect to management server

nandothompson — Tue, 18 Apr 2017 23:19:31 GMT

I got this error message as well after upgrading. Currently at 8.0.1

Re: Cannot connect to management server

Dnyanesh — Mon, 10 Sep 2018 06:52:12 GMT

Dear all,

I am runninng PAN-OS 8.1.2 on PA-820 firewall, I am unable to login via GUI also I could login via Putty but its not going forword after login.

Re: Cannot connect to management server

asherkhan — Wed, 01 Apr 2020 18:36:41 GMT

Dear Members.

Same issue happened to me with PA-2050 can't access web gui ,Management interface configured ,http htps enable as well but unable to ping and unable to access web interface

Re: Cannot connect to management server

relkabetz01 — Tue, 29 Sep 2020 06:18:07 GMT

Hi,

I had the same error after restarting management server on PA-820 and I am running version 8.1.6

Re: Cannot connect to management server

Thamsanqa — Wed, 29 Dec 2021 10:11:56 GMT

Hi Everyone,

I have the same issue. Was anyone able to identify the root cause and how to solve it?

Re: Cannot connect to management server

Netzer — Fri, 17 Feb 2023 05:01:09 GMT

Same problem here on Panorama 10.

A restart doesn't help. SSH is not reacting after typing user + password, if I press 2 times ctrl+c then there comes up a prompt and the message "Cannot connect to management server".

My auto backup stopped a week ago, so I think the problem started there.

Is there any way to get a fresh backup via maintenance mode?

Re: Cannot connect to management server

AntonioCazarez — Thu, 05 Sep 2024 17:22:09 GMT

I'm experiencing the same issue on Panorama 10.1.8-h7. It's the same deal as Netzer. Last time, I had to wait ~7 hours for the management server to respond.