Error Enqueuing Export Job

JoeyDeBeard — Fri, 01 Mar 2019 01:19:21 GMT

Beginning approximately November 2018, we have been unable to successfully export a custom report into any format, always seeing a popup stating "Error enqueuing export job" after an extended wait period. Attempted same export in both FireFox and IE in standard and safe-mode for both with the same result. Chrome I have been told will successfully complete the task but am attempting to make this work in other browsers. Also verified that CSV, PDF and XML are automatically downloaded.

Please help identify why the error occurs for all browsers except Chrome. Thank you.

Re: Error Enqueuing Export Job

BPry — Sat, 02 Mar 2019 21:13:27 GMT

@JoeyDeBeard ,

What is your PAN-OS version?

Honestly, even on the latest versions, I've noticed oddities with how the firewall interacts in IE; I would say stick with Firefox and Chrome for anyone accessing the GUI on the firewall. Firefox should be working perfectly fine depending on your version.

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Error Enqueuing Export Job

Re: Error Enqueuing Export Job