topic Re: GUI does not show system logs in General Topics

GUI does not show system logs

MP18 — Tue, 26 Mar 2019 22:26:55 GMT

On GUI i see traffic logs but no system logs.

LAst system logs are from yesterday.

Ran the below command

show log system direction
> equal equal

admin@EOCDC-G3-NGFW-2(active)> show log system direction equal backward
Time Severity Subtype Object EventID ID Description
===============================================================================

it only show me logs from march 25

should i restart the log receiver or management server?

please advice

Re: GUI does not show system logs

BPry — Wed, 27 Mar 2019 18:59:02 GMT

@MP18,

If the logs aren't getting generated in the CLI or the GUI I would restart the actual log receiver process, not the management server.

Re: GUI does not show system logs

MP18 — Wed, 27 Mar 2019 21:10:49 GMT

so what does log receiver process does ?

does it write logs on the PA so that they can be displayed?

Re: GUI does not show system logs

BPry — Thu, 28 Mar 2019 21:03:39 GMT

@MP18,

My understanding of the process is that it's what actually writes the log files to pretty much everything on the device. If that process is malfunctioning (you could check this via 'less mp-log logrcvr.log') then you wouldn't be getting any logs on the system.

Re: GUI does not show system logs

MP18 — Fri, 29 Mar 2019 04:39:16 GMT

Many thanks for answering the Question.

Happy to learn from you.