topic Re: Login to Traps Management Service with AD User in General Topics

Login to Traps Management Service with AD User

TimNie — Thu, 04 Apr 2019 13:30:13 GMT

Hello,

We are going to migrate from Traps ESM to Traps Management Service.

After this, we want our helpdesk to administrate Traps, but we do not want to create a palo alto account for every user.

Now I found some information about the Palo Alto Directory Sync Service, but unfortunately a login to TMS is not mentioned in the documentation.

Is this not supported? Or was it just never mentioned?

Re: Login to Traps Management Service with AD User

BPry — Thu, 04 Apr 2019 15:06:46 GMT

@TimNie,

This is not supported. TMS, even when fed information from the Directory Sync Service, does not have any way to verify passwords as that's not information shared with DSS.

Re: Login to Traps Management Service with AD User

TimNie — Fri, 05 Apr 2019 05:59:52 GMT

I guessed as much...but thought a quick question won't hurt anyone.

Thanks you for the quick answer!