topic Re: PA3250 cant ping external interface public ip from internal ip but can ping any other ip in General Topics

PA3250 cant ping external interface public ip from internal ip but can ping any other ip

pkathiria — Fri, 12 Apr 2019 22:05:30 GMT

Hi there,

I can ping any other ip even though internet is working fine but when i tried to ping External public interface ip from internal its not rechable.

there is a internal to internet policy allowing ping and any other application.

Thanks

Remo — Sat, 13 Apr 2019 00:16:06 GMT

Did you add an interface management profile to the external interface?

pkathiria — Mon, 22 Apr 2019 17:50:21 GMT

Yes, I added an interface management profile to the externral interface. if i removed the profile do you think it will reslove the issue?

OtakarKlier — Mon, 22 Apr 2019 18:16:13 GMT

Hello,

No it would not. the profile needs to have the ping option checked:

pkathiria — Mon, 22 Apr 2019 18:18:05 GMT

I've already ping checked in the profile without Permitted IP Address.

OtakarKlier — Mon, 22 Apr 2019 18:20:13 GMT

Hello,

Are you trying to ping that interface from 'inside' the network or from a true external source such as a website that performs test pings?

Please advise,

pkathiria — Mon, 22 Apr 2019 18:26:28 GMT

I am trying to ping it from inside interface private IP to external public IP

OtakarKlier — Mon, 22 Apr 2019 18:28:03 GMT

Hello,

I would then make sure you have a u-turn NAT configured.

Cisco calls it a hairpin.

Regards,