topic Re: Deal Reg area single sign on error in General Topics

Deal Reg area single sign on error

iweltag — Wed, 01 May 2019 15:47:07 GMT

Hello,

so i've been trying to access the deal reg area on the "NextWave Partner Portal".

The problem is that i'm always greeted by the following error:

Is there some mailing address for these kinds of errors or generally speaking can i do something to fix this?

Regards

Re: Deal Reg area single sign on error

Remo — Wed, 01 May 2019 17:28:53 GMT

Hi @iweltag

You have to open a case to have this problem solved.

Regards,

Remo

Re: Deal Reg area single sign on error

Remo — Wed, 01 May 2019 21:26:07 GMT

PS: The first question support ia probably asking is: Did you delete cookies and cache or try another browser? Maybe this already helps without asking support for help (last week I had the same problem where only support was able to help by changing something with my permissions on the website)

Re: Deal Reg area single sign on error

iweltag — Thu, 02 May 2019 06:02:13 GMT

Hello Remo,

tried serveral browsers, deleted all the browser files and tried it on another machine.

I've contacted the support now, but nontheless, thank you for the tips.

Regards