topic Re: URL Filtering & Blocked Countries Response page in General Topics

URL Filtering & Blocked Countries Response page

MikeHamm — Wed, 15 May 2019 14:37:59 GMT

I have custom URL filtering response page enabled which works; however, I have noticed that when users get this response page, the URL category is correct and is allowed. When further investigating the issue, we found that the URL/Site is blocked by the Blocked Countries policy instead of the URL category

Is there a way to include the actual policy that is denying the URL?

Re: URL Filtering & Blocked Countries Response page

OtakarKlier — Wed, 15 May 2019 15:35:40 GMT

Hello,

I would guess its the order of the polciies. You may want to have a security policy with teh URL category prior to the one that its hitting?

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClsmCAC

Regards,