topic Re: Source User ID being replaced by service account for SCCM in General Topics

Source User ID being replaced by service account for SCCM

JohnJones — Tue, 02 Jul 2019 18:25:03 GMT

We have a service account for SCCM (Microsoft's System Center Configuration Manager) which will log onto our user PCs to run a scan to identify what is on the device. At times this account will log on after the user and will make it so the firewall sees the service account instead of the actual source user's ID. I have asked and we are not able to prevent the SCCM account from logging on to user desktops throughout the day. Is there a way to ignore select user ID accounts such as the SCCM service account so the actual source user's ID will be seen by the firewall?

Re: Source User ID being replaced by service account for SCCM

gwesson — Tue, 02 Jul 2019 18:52:01 GMT

Yep:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClklCAC

Re: Source User ID being replaced by service account for SCCM

Mick_Ball — Tue, 02 Jul 2019 18:54:10 GMT

Yes this can be done...https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClklCAC

Re: Source User ID being replaced by service account for SCCM

JohnJones — Tue, 02 Jul 2019 18:59:04 GMT

Thanks @gwesson and @Mick_Ball !!

Re: Source User ID being replaced by service account for SCCM

Mick_Ball — Tue, 02 Jul 2019 19:02:01 GMT

NP....