topic Re: Panorama Error in General Topics

Panorama Error

deepak12 — Fri, 09 Aug 2019 14:59:41 GMT

Getting below error in Panoram's system logs :

Panorama has lost connection to its peer, no log will be forwarded

Though from Panorama all devices looks connected .Verifed the device status from panorma.

Anyone facing similar issue ?

Re: Panorama Error

BPry — Sun, 11 Aug 2019 03:10:47 GMT

@deepak12,

How often are you seeing the log entry, and are you verifying this against the logs on the firewall itself? If you aren't seeing the log entry often, I would simply chop it up to a device temporarily disconnecting, which isn't really that abnormal. If you are seeing it on a regular basis I would look at the managed firewall logs and simply see what device is also reporting it's losing connection to Panorama.

Re: Panorama Error

deepak12 — Sun, 11 Aug 2019 14:52:24 GMT

@BPry

I am seeing frequent logs for same , will check for logs on firewall.

However obeserviing this logs after recent upgrade from 8.1.7 to 9.0.2 .Not sure if something related to 9.0.2 code.

Re: Panorama Error

deepak12 — Mon, 12 Aug 2019 14:08:50 GMT

@BPry

I checked on few managed firewall and can't see any logs related to disconnectio in system logs.

Not sure if something related to code upgrade, recently upgraded to 9.0.2 .

Re: Panorama Error

BPry — Tue, 13 Aug 2019 10:04:09 GMT

@deepak12,

If you upgraded to 9.0.2 I would log a ticket with support and let them review the logs; it's possible that this is a bug within 9.0.

PS: I wouldn't have upgraded to 9.0.2 yet unless you actually need to manage a 9.0 firewall that needed to be upgraded for the additional feature set. 9.0 is not yet a recommended release and there are still new bugs being identified and old bugs waiting to be fixed.