topic Re: Config not reflecting on firewall when pushed via panorama in General Topics

Config not reflecting on firewall when pushed via panorama

deepak12 — Thu, 29 Aug 2019 17:03:15 GMT

Hi ,

We are facing unusual issue in our enviorment .

We have pushed the changes from Panorama to devices but changes are not reflecting on individual firewall .

Verifed commit logs , no error . All showing result succeeded .

Panorama version - 9.x.x

Firewall version 8.x.x

Anyone faced similar issue ? Or any suggestion regarding same.

Thanks .

Re: Config not reflecting on firewall when pushed via panorama

Jeff-Behm — Thu, 29 Aug 2019 18:55:53 GMT

Have you tried "Commit All Changes" vs "Commit Changes Made By:(username)"

Re: Config not reflecting on firewall when pushed via panorama

deepak12 — Thu, 29 Aug 2019 19:52:42 GMT

@Jeff-Behm

Not yet , will try it .

However do you have any link or PA bug id where they are referring this issue .

Thanks

Re: Config not reflecting on firewall when pushed via panorama

S.Cantwell — Thu, 29 Aug 2019 20:03:07 GMT

I do not believe we are aware that it a bug or anomoly, hence no bug or tracking id.

I have not seen configurations not properly pushed.

I have seen, local configurations overriding the Panorama.

We do not have enough info to know if you have any local configurations that are attempting to override the Panorama, which could give the same symptoms as you describe.

I personally, would edit your selections, in the Panorama, and click the force template values button.

THEN, if the changes are not correctly pushed, it would make sense to open a support case.

Don't forget to get the tech support files from both Panorama and FW, to correctly open the case.

:Let us know the results. We are all here, to help each other. 😛

Re: Config not reflecting on firewall when pushed via panorama

Peterks — Fri, 30 Aug 2019 06:44:19 GMT

Hi,

I have a similair issue with

Panorama version - 9.x.x

Firewall version 8.x.x

We are unable to push out "Access routes" from Panorama 9.x.x to firewalls with firmware 8.x.x

Updating the firewall to 9.0.x fixes the problem

/Peter

Re: Config not reflecting on firewall when pushed via panorama

deepak12 — Fri, 30 Aug 2019 08:24:54 GMT

@Peterks

Thanks , i will test this in our enviornment .

Just checking if this process was recomended by PA tac ?

Re: Config not reflecting on firewall when pushed via panorama

Peterks — Fri, 30 Aug 2019 09:06:15 GMT

Hi,

I was told by my contact to update to firmware 9x to fix the issue.

Becuae they had made a test where it was working,

/Peter

Re: Config not reflecting on firewall when pushed via panorama

deepak12 — Fri, 30 Aug 2019 11:23:58 GMT

@Peterks

Thanks , will check on this .