topic Re: Auto switch between internal & external gateway in General Topics

Auto switch between internal & external gateway

hmc_charles — Thu, 19 Sep 2019 04:25:13 GMT

If I mix external and internal gateways in the same portal.

Does GlobalProtect automatically switch gateways when users work in the office or work outside?

In the current situation, when I use GlobalProtect in my office or office, I need to manually switch portals.

It does not automatically switch.

Re: Auto switch between internal & external gateway

Sunugopal — Thu, 19 Sep 2019 07:24:15 GMT

Please refer below KB link, may help.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClsWCAS

Re: Auto switch between internal & external gateway

BatD — Thu, 19 Sep 2019 08:14:21 GMT

@hmc_charles By default it does not. You need to configure "Internal Host Detection" for automatic swich.

THe feature is described here:

https://docs.paloaltonetworks.com/pan-os/9-0/pan-os-web-interface-help/globalprotect/network-globalprotect-portals/globalprotect-portals-agent-configuration-tab/globalprotect-portals-agent-internal-tab.html

Re: Auto switch between internal & external gateway

JohnMaki — Tue, 08 Oct 2019 12:02:02 GMT

This seems to be exactly what we were looking for in a project I am working on. I plan on testing this out today to confirm this is indeed the answer we needed. Thanks for the KB link!!!