topic Re: Enable licensing API? in General Topics

Enable licensing API?

jeremy.larsen — Tue, 01 Oct 2019 13:39:52 GMT

When attempting to enable the Licensing API through the customer portal I get the following message. Unfortunately there is no "Enable link below" to click. Any suggestions? Yes, I have opened a support case but was hoping the forums would be quicker.

Licensing API Key

This license API key provides users access to the various license functions through REST APIs . It authenticates the users that access the licensing APIs and one key can be used for all license API calls. To enable this feature, please click on the Enable link below. Once enabled, you will have the ability to regenerate or disable the license key.

Re: Enable licensing API?

S.Cantwell — Wed, 09 Oct 2019 02:46:40 GMT

Hello

For me that API license key seems to be tied to our ability to use API for VM hardware (exclusively)

Do you have virtual firewalls/Panorama?

Re: Enable licensing API?

jeremy.larsen — Wed, 09 Oct 2019 13:14:47 GMT

This was a permission issue on the portal that is now fixed. This applies to all PAN hardware not just VMs.