topic Re: Unable to delete Certificate in General Topics

Unable to delete Certificate

SOC_CSG — Fri, 15 Sep 2017 14:16:53 GMT

I need to delete a certificate from a PA-3050. The certificate is currently EXPIRED. When I try to delete it it says this message

     1- Failed to delete Certificate - MYCOMPANYWildcard 2014-2017-FOR_DELETION.
  ° MYCOMPANY Wildcard 2014-2017-FOR_DELETION cannot be deleted because of references from:
  ° ssl-tls-service-profile -> MYCOMPANYWildcard 2014-2017-ssl-tls-service-profile -> certificate

In Device-Certificate Management-SSL/TLS Service Profile doesn't appear it. i download a copy of the current running config and it appear,

<ssl-tls-service-profile>
<entry name="MYCOMPANYWildcard 2014-2017-ssl-tls-service-profile">
<certificate>MYCOMPANYWildcard 2014-2017-FOR_DELETION</certificate>
<protocol-settings/>
</entry>
</ssl-tls-service-profile>

but I don't know where could it be. Do anybody knows where could it be?

best Regards

P.D

I also try to revoke it but appear this message "Certificate is not locally issued."

Re: Unable to delete Certificate

jdelio — Fri, 15 Sep 2017 15:58:59 GMT

If you can see the certificate inside of Device > Certificate Management > Certificates

But you cannot delete it.. question.. if you can click on the certificate to get more information.. what is checked?

Also, inside of the CLI, you should be able to list out:

> show shared ssl-decrypt

it should show you all of your certificates who have some form or fashion of being associated with ssl-decrypt.

You can run this command from the CLI to get it removed:

> configure
> delete shared ssl-decrypt trusted-root-CA 123Test (where 123Test was the name of the cert in question)

Re: Unable to delete Certificate

SOC_CSG — Mon, 18 Sep 2017 10:49:41 GMT

Hi.

There are the questions for your answer.

1. if you can click on the certificate to get more information.. what is checked?. There is nothing checked.

2. acuntia@FW2(active)# show shared ssl-decrypt
ssl-decrypt {
ssl-exclude-cert;
forward-untrust-certificate "Forward untrust";
forward-trust-certificate SSL_Decrypt;
}
[edit]
acuntia@FW2(active)#

3. I try to delete, option "shared" now appears but I have this output (see attachment"

best regards

Re: Unable to delete Certificate

SOC_CSG — Wed, 27 Sep 2017 13:41:48 GMT

Hi.

Still impossible to delete the certificate. Anybody knows what could be happening?

best regards

Re: Unable to delete Certificate

MP18 — Tue, 26 Nov 2019 23:31:19 GMT

i also tried to delete cert no luck

Re: Unable to delete Certificate

BPry — Wed, 27 Nov 2019 03:43:39 GMT

@MP18,

In instances like this I would simply put a lock on the configuration, export the candidate-config.xml on the device and manually remove the certificate from the XML file. You can then import and load the configuration.

Re: Unable to delete Certificate

MP18 — Wed, 27 Nov 2019 16:29:08 GMT

First I deleted the cert from the CLI it got deleted but GUI still shows cert.

Then i was able to delete it from the GUI also.

Re: Unable to delete Certificate

jdelio — Mon, 02 Dec 2019 18:41:23 GMT

Also, if not stated before, any cert that you are trying to delete cannot be "in use" in the config, or you will not be able to delete it.