topic Re: Traffic monitor not showing up all of the sudden in General Topics

Traffic monitor not showing up all of the sudden

DavidNapolitan — Mon, 09 Dec 2019 20:40:53 GMT

PA3050. All of the sudden, after working for years, the traffic monitor stopped logging at 13:41 CT. Traffic going through the firewall as normal. Policy hits are still going up in number. Anyone seen this?

Re: Traffic monitor not showing up all of the sudden

FarzanaMustafa — Tue, 10 Dec 2019 02:46:44 GMT

Hi @DavidNapolitan

There are some KBs/threads on this. Please check below.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClozCAC

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmA4CAK

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaUCAS

https://live.paloaltonetworks.com/t5/General-Topics/Unable-to-see-traffic-in-the-Monitor-tab-gt-Traffic-section/td-p/95708

Re: Traffic monitor not showing up all of the sudden

DavidNapolitan — Tue, 10 Dec 2019 14:41:02 GMT

I checked all of those articles before posting. Those articles cover issues like log settings not correct, changing time on the firewall, license not properly applied, et cetera. None of those explanations apply here. None of those explain why logs would suddenly stop writing after 6 years of continuous logging without incident. However, this is very curious. After about two hours, the logs showed up. One of my other admins witnessed it. Very strange.